Getting Started
Set up Como estas and prepare your team to support customers.
Account setup
Guides and answers about account setup.
Connect your Shopify store
Guides and answers about connect your Shopify store.
Introduction to Connect your Shopify storeHow to set up connect your Shopify storeConfigure connect your Shopify storeManage connect your Shopify storeBest practices for connect your Shopify storeCommon questions about connect your Shopify storeTroubleshoot connect your Shopify storeUpdate connect your Shopify store settingsSecurity and privacy for connect your Shopify store
Install the app
Guides and answers about install the app.
Introduction to Install the appUnderstanding Install the appHow to set up install the appConfigure install the appManage install the appBest practices for install the appCommon questions about install the appTroubleshoot install the appUpdate install the app settingsSecurity and privacy for install the app
Initial configuration
Guides and answers about initial configuration.
Introduction to Initial configurationUnderstanding Initial configurationHow to set up initial configurationConfigure initial configurationManage initial configurationBest practices for initial configurationCommon questions about initial configurationTroubleshoot initial configurationUpdate initial configuration settingsSecurity and privacy for initial configuration
Help center setup
Guides and answers about help center setup.
Introduction to Help center setupUnderstanding Help center setupHow to set up help center setupConfigure help center setupManage help center setupBest practices for help center setupCommon questions about help center setupTroubleshoot help center setupUpdate help center setup settingsSecurity and privacy for help center setup
Inbox basics
Guides and answers about inbox basics.
Team onboarding
Guides and answers about team onboarding.
Introduction to Team onboardingUnderstanding Team onboardingHow to set up team onboardingConfigure team onboardingManage team onboardingBest practices for team onboardingCommon questions about team onboardingTroubleshoot team onboardingUpdate team onboarding settingsSecurity and privacy for team onboarding
Support channels
Guides and answers about support channels.
Introduction to Support channelsUnderstanding Support channelsHow to set up support channelsConfigure support channelsManage support channelsBest practices for support channelsCommon questions about support channelsTroubleshoot support channelsUpdate support channels settingsSecurity and privacy for support channels
Customer chat widget
Guides and answers about customer chat widget.
Introduction to Customer chat widgetUnderstanding Customer chat widgetHow to set up customer chat widgetConfigure customer chat widgetManage customer chat widgetBest practices for customer chat widgetCommon questions about customer chat widgetTroubleshoot customer chat widgetUpdate customer chat widget settingsSecurity and privacy for customer chat widget
Email channel setup
Guides and answers about email channel setup.
Introduction to Email channel setupUnderstanding Email channel setupHow to set up email channel setupConfigure email channel setupManage email channel setupBest practices for email channel setupCommon questions about email channel setupTroubleshoot email channel setupUpdate email channel setup settingsSecurity and privacy for email channel setup
Launch checklist
Guides and answers about launch checklist.
Introduction to Launch checklistUnderstanding Launch checklistHow to set up launch checklistConfigure launch checklistManage launch checklistBest practices for launch checklistCommon questions about launch checklistTroubleshoot launch checklistUpdate launch checklist settingsSecurity and privacy for launch checklist